by Michelle | Nov 15, 2012 | Customer Experience, Do what you're great at, Great Service, Outsourced Admin, Small Business
Customer service is king…and all of that. Did you just groan or roll your eyes? Yes, me too. Aha! Now that I’ve got caught your eye, I thought it was time to talk about why everyone knows it’s important, but pays so very little attention to actually following...
by Michelle | Oct 23, 2012 | Building a business, Business Start-up, Outsourced Admin, Small Business, Small Business Planning, Women Business Owners
Today I wanted to talk about quitting. There seems to have been quite a bit written about trying something and quitting quickly and often if it’s not working out. Even more so in a business setting. That, my friends is a furphy! Succeeding in business, despite what...
by Michelle | Sep 20, 2012 | Building a business, Business Start-up, Outsourced Admin, Serviced Office, Small Business, Women Business Owners
Someone once said the best time to plant a tree was 20 years ago, or now. The same can be said for starting, building or growing a business. it’s easy to bemoan that you should have done x or y last week, last month or ten years ago and hindsight has always been a...