Focus on what's important,
we'll manage bookings.
Need someone to take over the scheduling and appointment making in your business? A Virtual Booking Manager from SOI is the perfect solution. Free your time so you can focus on what you do best.
Our Clients:
Our Clients:
Learn How We Can Help
Introductory Q&A
Would you like to know more about this service and how it could work for you? Join us for our weekly Q & A sessions either Tuesday at 11:30 am, Wednesday at 1:00 pm or Thursday at 3:00 pm until December 16th. It runs for just 20 minutes and Willie Su’a Latu will walk through the common questions about our service and address any of your own.
Capture every opportunity with SOI’s virtual booking and scheduling services.
22 Years Experience
Personallised Approach
22 Years Experience
Australia-Wide
Never Miss a Call
Your competition is waiting to pick up your missed opportunities. Have SOI’s team on your side.
Agnostic Integration
We will work to your booking and scheduling protocols, integrating with your preferred software.
Take Back Control
Free up your time to take back control and refuel your passion for your business.
Staff? Taken care of.
All your calls are professionally answered by our specially trained receptionists.
Virtual Booking Benefits
Why delegate your bookings?
By joining SOI with a Virtual Booking Manager solution, you gain access to the following benefits to help support you throughout your business journey:
Never lose a booking again.
Always ready for your calls, our Australian-based receptionists will answer with professional care to manage your bookings, reschedules and cancellations.
Save time and money.
Be more available.
Imagine having all your bookings made for you back to back, with availability for breaks throughout the day. Our professionally-trained staff will seamlessly manage your calendar to let you spend less time on the phone and more time servicing your customers.
Tailored to you.
Our SOI virtual booking solutions are tailored to integrate smoothly with your business processes and software. Rest easy knowing your bookings team will not only get dates in your diary, but they will also act as your very own front office receptionists.
Do what you do best.
Bring your attention back to working on your business rather than in it, and allow SOI’s professional team to take care of bookings for you. Have peace of mind knowing that you now have a passionate team of booking managers who are ready to speak to your clients.
Easily grow your business.
Let Us Help You Grow
How It Works.
Our dedicated Virtual Booking Managers answer all your calls with your nominated greeting and will follow the script that you have advised. Our Virtual Booking Managers use your online booking system and follow your time slot recommendations, guidance and protocols.
1
Your Customer Calls.
Your customer calls your business on a number provided by us, or your existing number diverted to us.
2
SOI Receptionist Answer
SOI Receptionist answers with your business name and follows your instructions.
3
Calls are managed / distributed as to your specific instructions.
Calls can be transferred and announced, or a message taken and emailed/sms’d/ updated into your CRM platform instantly.
Case Studies
Fantastic client results.
Don’t just take our word, hear what our valued customers are saying about our services.
“we were amazed at how quickly the SOI Team picked up enquiry triage…” – Chris
“We are proud to have partnered with SOI who provide an incredibly high level of service with our telephone/reception needs, even higher than when we managed it in-house.”
“not only provide a reliable business services, they do so with an exceptional customer priority at the forefront!” – Joseph
“…the list of dedicated service professionals seem endless, I highly recommend SOI for your business support needs.”
“This service definitely makes money for my business…” – Rebecca
“I don’t miss calls and can offer an extra level of quality to my client’s experience. All staff that I have interacted with have also been highly professional and represent my business well.”
Popular Professions
Who's this suited for?
We take the work out of the support side of things making your day more productive to do what you do best. Grow and work on your business.
Physios
“SOI has made my life so much easier…My patients are happy, I am happy and get immediate notification about the calls and outcomes. As my business grows I will further engage SOI as they offer such a diverse range of assistance. Best decision of 2021!”
Jessie
The Movement-Workshop- Physiotherapy
Accountants
“I am now able to concentrate on my business and continue client visits which we were unable to do before SOI started answering our calls.
Love your service. This is fantastic!”
Phillip Efthimiou
PWK Group
Enterprise Businesses
“Thank you SOI, if there was anything good that came out of Covid and the extended Melbourne lockdowns, it was SOI, thank you Grishma, Willie, and the amazing receptionists, you are incredible professionals…”
Top Docs
Medical
“Enlisting the help of SOI has been the best thing I’ve done for my business. The team is extremely efficient and always polite. It’s an absolute pleasure working with them. I know the tasks will be attended to which gives me huge peace of mind. I highly recommend this company.”
Dr Shami
Usawa
Podiatrists
“My patients have said they love speaking with the SOI team, as they are professional, friendly and happy with every call.
Feels good to have a life and not worry about the calls anymore.”
Ettalong Podiatry
And many more...
Your customer calls your business on a number provided by us, or your existing number diverted to us.
Arrange a Chat With Us
Let us help you grow.
about yours, and help find a solution tailored for you and your growth.
Questions?
We are very flexible and work with each individual company to work on the best lease term for them. The most common are 3, 6 and 12 month leases. Let us know what your preferred lease term is.